QOHDD Connect is a phone-based communication and continuity platform built around ATLIS, a relational intelligence companion. It gives families, advocates, and support networks a dedicated QOHDD Connect phone number that a caller can use to speak with ATLIS by phone.

The purpose of QOHDD Connect is to help conversations become more useful over time. Instead of every call starting from zero, conversations can create continuity through transcripts, summaries, structured context, and recurring themes.

QOHDD is pronounced “code.” It stands for Quotients of Heightened Determination and Discipline.

ATLIS is the intelligence layer inside QOHDD Connect. It helps callers talk through thoughts, needs, goals, questions, and next steps while helping preserve useful context across conversations.

ATLIS is not a replacement for family, legal counsel, medical care, therapy, or human advocacy. It is a support intelligence layer designed to help conversations become more organised, more continuous, and easier to build on.

QOHDD Connect is for families, advocates, support networks, and organisations that want a stronger way to support someone through distance, pressure, complexity, incarceration, reentry, limited digital access, or fragmented communication.

It is especially useful when ordinary communication is hard to organise, important details are easy to lose, or future support needs to build from prior conversations.

The account holder creates and manages the QOHDD Connect account. The account holder chooses the access level, purchases prepaid minutes, manages billing, and controls account settings.

The caller does not need to manage the account interface. The caller uses the assigned QOHDD Connect phone number to speak with ATLIS.

No. QOHDD Connect is designed around voice-first access. The caller can use the assigned QOHDD Connect phone number and speak with ATLIS by phone.

The account holder may use the account interface to manage the subscription, minutes, account details, and available features.

No. QOHDD Connect is not a prison phone company and does not replace facility-approved phone systems. QOHDD Connect provides a dedicated phone-based connection to ATLIS for communication, continuity, and support.

The account holder is responsible for using the service only in ways that comply with applicable rules, laws, facility requirements, and QOHDD Connect terms.

A normal call ends when the call ends. Details may be forgotten, scattered, or difficult to organise later.

QOHDD Connect is built around continuity. Conversations can be transcribed, summarised, structured, and carried forward so future support can build from prior context rather than starting over every time.

QOHDD Connect currently offers two monthly access levels:

• Connect — $10/month: basic access to a dedicated QOHDD Connect phone number.
• Unleashed — $25/month: transcript access, insights, deeper visibility, expanded continuity features, and access to future platform developments as they are released.

Monthly access fees and prepaid calling minutes are separate.

Calling minutes are purchased separately as prepaid minute bundles. Calls draw down from the available prepaid minute balance.

QOHDD Connect does not use standard post-paid usage. Minutes must be purchased in advance.

At signup, each account must purchase the required 1,000-minute starter bundle for $135.

This starter bundle creates the account’s initial prepaid calling balance.

After signup, customers may purchase additional prepaid minute bundles:

• 100 additional minutes — $15: baseline rate.
• 1,000 additional minutes — $135: approximately 10% better value.
• 5,000 additional minutes — $500: Unleashed only, approximately 33.3% better value.

The 5,000-minute bundle is available only to Unleashed customers.

Calls draw down from the available prepaid minute balance. Customers are responsible for maintaining enough prepaid minutes for continued use of the service.

If the prepaid minute balance becomes too low, service availability may be limited until additional minutes are purchased.

Unleashed is designed for customers who want deeper visibility and stronger continuity. It includes transcript access, conversation insights, expanded continuity features, and access to new future platform developments as they are released.

Unleashed also gives access to the 5,000-minute prepaid bundle.

QOHDD Connect is built around transcript-backed continuity. Conversations with ATLIS may be transcribed, logged, summarised, processed, securely stored, and retained as part of the service.

This applies even when the final caller is not the account holder and interacts only by phone.

The account holder is responsible for making any person they share a QOHDD Connect line with aware that communications with ATLIS may be transcribed and securely stored.

The account holder is also responsible for using the service only in accordance with applicable rules, laws, policies, and QOHDD Connect terms.

Transcripts, call logs, metadata, summaries, continuity records, and related service records may be retained by QOHDD LLC for continuity, safety, service operation, product improvement, research, advocacy, compliance, and business purposes, subject to applicable law.

Policy, privacy, data-retention, and legal questions should be sent to legal@qohdd.com.

Customers may cancel their QOHDD Connect subscription at any time through the account interface or by contacting support@qohdd.com.

Cancellation stops future subscription renewals but does not automatically refund prior subscription charges, used minutes, transfer fees, or balances below the required account reserve.

If a customer cancels with an eligible unused balance above the reserve threshold, QOHDD may provide a partial refund according to the published Billing and Refund Policy.

No refund is available where service is suspended or terminated for prohibited conduct, misuse, policy evasion, dangerous communications, unauthorized sharing, or violation of QOHDD Connect terms.

Customer service, billing, account, line, and cancellation questions should be sent to support@qohdd.com.

Policy, privacy, data-retention, and legal questions should be sent to legal@qohdd.com.