Transcript, Continuity, and Data Retention Policy

1. Purpose

QOHDD Connect is a continuity-based service. The purpose of this policy is to explain that conversations with ATLIS may generate transcripts, call logs, metadata, summaries, continuity records, memory layers, drafts, and related service records.

2. Account Holder Authorization

When an account holder shares a QOHDD Connect line with another person, including an incarcerated or inside caller, the account holder authorizes that caller to use the service and acknowledges that the caller may generate records tied to the account or line.

3. Caller Awareness Requirement

The account holder must make the caller aware that communications with ATLIS may be transcribed, logged, summarized, analyzed, processed, securely stored, and retained. The account holder must not describe the line as off-record, unrecorded, unlogged, untranscribed, or outside the service continuity system.

4. Line-Specific Continuity

Each line may operate as a unique continuity lane with its own history, memory, transcripts, summaries, priorities, drafts, and relationship context. Continuity may not be merged, exported, deleted, or transferred except as permitted by the account tier, product design, and QOHDD policies.

5. Retention

Transcripts and continuity records may be retained by QOHDD LLC for continuity, safety, service operation, product improvement, research, advocacy, compliance, and business purposes, subject to applicable law. QOHDD LLC does not promise routine deletion of transcript-backed continuity records.

6. No Call-Opening Script Requirement

QOHDD LLC does not require an automated spoken call-opening notice to be built into QOHDD Connect at this stage. Caller awareness is handled through account-holder obligations, clickwrap consent, website policies, and transcript/continuity disclosures unless QOHDD LLC later approves a different product flow in writing.

7. Contact

Data-retention and transcript-policy questions should be sent to legal@qohdd.com. Account and line support should be sent to support@qohdd.com.

Age Requirement and Adult Use Only

QOHDD Connect is intended only for account holders, users, and callers who are at least eighteen (18) years old. By creating an account, purchasing a subscription, purchasing minutes, activating a line, sharing a line, or allowing any person to use a QOHDD Connect line, the account holder represents and warrants that the account holder is at least eighteen (18) years old and that any caller or final line user authorized to interact with ATLIS through the service is also at least eighteen (18) years old. The account holder must not create an account for, share a line with, or permit use of the service by any person under eighteen (18). QOHDD LLC may suspend, restrict, or terminate access if it reasonably determines that the service has been used by or for a person under eighteen (18), and no refund will be provided for termination based on violation of this age requirement to the fullest extent permitted by law.